Eastern Cape Department of Health

www.echealth.gov.za

United in Providing Quality Health Care

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ECDOH CALL CENTRE PRESIDENTIAL HOTLINE ANTI-FRAUD & CORRUPTION HOTLINE
0800 032 364 17737 0800 701 701

HEALTH MEC

Hon Nomakhosazana Meth

ACTING HEAD OF DEPARTMENT

MS S GEDE
 

ACTING DDG OFFICE OF THE HOD

MRS L MAVUSO

CHIEF FINANCIAL OFFICER

MR. M DACA

Patient Rights

According to the national patient's rights charter every patient has the right to: visit

1. A healthy and safe environment
2. Participation in decision-making
3. Access to health care services which include:

  • Receiving timely emergency care
  • Treatment and rehabilitation
  • Provision for special needs
  • Counselling
  • Palliative care
  • A positive disposition
  • Health information

4. Knowledge of ones own health insurance / medical aid scheme
5. Choice of health services
6. Be treated by a named health care provider
7. Confidentiality and privacy
8. Informed consent
9. Refusal of treatment
10. Be referred for a second opinion
11. Continuity of care
12. Complain about health services